Tesla Easy Entry Not Working (And How To Fix It)

As far as an automobile company goes, Tesla is the epitome of user-friendly, high-tech, space-age innovation. 

At the forefront of this technology is Tesla’s Easy Entry feature, enabling the driver to easily enter and exit the vehicle hands-free. 

So what should you do if this feature isn’t working?

Software updates are usually the culprit when it comes to features failing to work. 

Luckily there are a few simple steps you can take to remedy this situation, most of which are accessible through the vehicle’s settings interface. 

If you can’t seem to fix the situation through the settings interface, then a quick system reboot is your best bet.

Let’s take a step-by-step walkthrough to get the Easy Entry system back in working order, so you can get back on the road quickly and comfortably.

What Is Easy Entry And How Do I Enable It?

Tesla’s Easy Entry is a setting that remembers the position of the driver’s seat, steering wheel, and side mirrors.  

If your Tesla is a new purchase, then you will have to create and save some settings so that the vehicle can access them in the future,  your first step will be to create a driver profile.

Creating A Driver Profile

Creating a driver profile allows the vehicle to save preferences for multiple drivers, allowing easy adjustment of the seat, wheel, and mirrors.  To create a driver profile you must:

  1. Open the ‘Controls’ screen on the touchscreen interface.
  2. Tap the driver profile icon at the top of the screen
  3. Click ‘Driver Profile Settings’ then ‘Add New Driver’
  4. Enter the driver’s name and click ‘Create Profile’
  5. Adjust the seat, steering wheel, and side mirrors to your preferred location
  6. Confirm that the ‘Use Easy Entry’ box is checked

Voila! You have just set up and enabled your first driver profile that will save your Easy Entry settings, feel free to enable up to ten of these profiles in the Model 3.

Common Causes For Easy Entry Malfunctions

Mechanical Issues

There are a number of reasons, that isn’t software related, that can cause your Easy Entry settings to change.

Most of these are very easy to reverse but can cause confusion if you aren’t paying close attention when changing the position of the seat, mirrors, or steering wheel.

For example, if you adjust your mirrors, seat, or steering wheel after creating your driver profile the vehicle will prompt you to either save the new settings or restore them to the previous settings.  

If you click ‘Save’ it will permanently alter your preferences for the selected driver profile. 

If you click restore, the vehicle will move everything back to the way it was when you created your driver profile. 

If you want to temporarily change a setting for a single trip, then just ignore the prompt and the vehicle will not save these new settings.

If you are in the process of switching driver profiles on the fly and decide to change your mind, just click the ‘Stop’ button on your touchscreen interface, this will prevent the vehicle from making any further automatic adjustments.

Firmware Issues

To ensure your Easy Entry system is working correctly you have to make sure your firmware is up to date. 

The firmware in your Tesla must be at least the 2017.44 version or newer.  Older firmware versions do not support the Easy Entry settings.

Software Issues

Sometimes software updates can cause previously saved data to become corrupted or erased, luckily there is an easy way to fix this. 

The best way to complete this is to do a factory reset, this can be completed by:

  1. Open up the ‘Controls’ tab in the vehicle’s settings
  2. Navigate to the ‘Service’ subfolder
  3. Click ‘Factory Reset’

This will restore all settings to the factory defaults from the manufacturer. 

At this point, you will have to recreate a new driver profile, as you would if the vehicle was brand new, which we covered in the beginning of this article.

Linking Your Driver Profile To A Key

A great way to ensure that your driver profile options do not get overwritten by someone else using the vehicle is to assign your settings to a key. 

This involves assigning your driver profile to a key fob or your phone so that when you approach the vehicle it can anticipate which profile to switch to, saving you time from manually changing while in the vehicle.

Adding A New Key

Adding a new key to your vehicle is as simple as:

  1. Click the ‘Controls’ button on your touchscreen interface
  2. Then click ‘Locks’
  3. Then click the ‘+’ symbol to add a new key
  4. You will now scan the key fob or phone, which is located behind your center cupholders
  5. Once the vehicle confirms recognition, remove it from the reader
  6. To double-check the process, scan another key fob that has already been registered to the vehicle to confirm the new addition of a key
  7. You will be able to see the new key on the list of associated keys within the vehicle.

Its that easy!  Be sure to click the pencil icon to name each registered key, to avoid getting fobs mixed up.

If you need to remove a key, which is a good idea if someone will no longer be using the vehicle or if you lost your phone or fob, follow these easy steps.

  1. Click ‘Controls’ on your touchscreen interface
  2. Click ‘Locks’
  3. When the list of keys appears, click on the name of the key to remove
  4. To finalize the deletion, scan an already registered key with the key reader.


There are many reasons that can explain why your Easy Entry system on your Tesla isn’t working, whether it is new or used. 

Some of these are unavoidable, like with software updates, and some are errors related to the operator, like accidentally saving over old settings.

Either way, these are easily fixable and you are now equipped with the knowledge to remedy any situation that may arise.