Where Will Rivian Service Centers Be? Let’s chat about where Rivian service centers are now and where they will be!
Key Takeaways:
Sure, Tesla is the face of the Electric Vehicle market but there’s no doubt that Rivian is a pretty cool product in its own right, especially if you like the idea of electric SUVs and off-road EVs.
As with every vehicle, you have to have service centers to keep Rivian EVs in top shape. But where can you find them?
The best way to track where new Rivian Service Centers are going to crop up is to check online job boards. According to these job boards, you should expect Rivian Service Centers in Chicago, Los Angeles, New York, D.C., Vancouver, Seattle, and more.
Rivian is young, and as such, it’s still largely in the production phase.
Rivian understands that there are existing service centers that cater to EVs and that will have to do until Rivian is seriously pushing product out onto the highways, working to add service centers of its own.
Known Rivian Service Centers
The Rivian R1T pickup and the R1S SUV were released in the fall of last year. As new as these products are, Rivian has already opened several service centers in the US.
As with everything new in technology, the big cities, and large metropolitan areas get first dibs.
The most well-known Rivian Service Centers are in Brooklyn (New York), San Fransisco (California), Normal (Illinois), Bellevue (Washington), and El Segundo (California).
It’s important that Rivian keeps up with the number of accessible service centers because Rivan is going to be the best when it comes to servicing a Rivian EV.
Anything other than that would be the same as taking your Harley Davidson to a Ford Dealership Service Center.
Sure, they may be able to work on it but why would you pick a First Class Journeyman Painter to work on your plumbing problem?
Rivian is operating under the most successful model it can, which is to open up new service centers as its product expands.
The problem that they have right now is the same problem that any new vehicle manufacturer has when they dip their toes in the shark-infested waters of the vehicle brands and manufacturing market.
If someone in Florida ends up with a brand new Rivian, where will they go to have it serviced?
Fortunately, Rivian is expanding and you will find a list of all of the current Rivian Service Centers, not including service centers that are currently under construction or listed as “on the way,” on Rivian’s own website.
What to Do if You Have No Local Rivian Service Center?
Fortunately, one of the great things about new technology is that there are many things that you can do with your Rivian by downloading updates and running vehicle diagnostics right from the Rivian app on your smartphone.
This sort of mobile service is known simply as, OTAs or Over-The-Air-Updates. When you purchase your first Rivian, one of the first things you need to do is download the Rivian app on your smartphone.
When your Rivian is parked at your house, it will connect to your home WiFi, assuming your signal is strong enough to reach the garage or your driveway, and upgrades or improvements are automatically downloaded. It’s just like your smartphone or your home computer.
These updates include a number of things:
- The Rivian’s vehicle dynamics
- Range
- Battery Efficiency
- Thermal Management
- Battery Management Algorithms
Many of the issues that can potentially come up with a new Rivian will probably be taken care of by simply keeping the thing updated.
Rivian Mobile Technicians
Rivian is well aware that despite its service center expansions, many Rivian owners are not going to have easy access to these service centers. That’s where Mobile Service Technicians come in.
Fortunately, an EV battery system doesn’t require the kind of maintenance that you get with a combustion engine. But that doesn’t mean nothing will ever go wrong. As a new Rivian owner, you will have 24/7 access to an assigned “Rivian Guide”
This Rivian Guide will be your go-to person for most of your concerns or issues with your new Rivian. Outside of the assigned guide, you will also have 24/7 access to Rivian’s Service Team.
With your Rivian app, onboard diagnostics are easy to determine and send to Rivian’s Service Team in just a few seconds.
Worst Case Scenario
Since Rivian Service Centers are few and far between (and will remain so for the foreseeable future), Rivian has come up with another way to service a Rivian that’s having issues.
If you have a problem with your Rivian and it cannot be solved via updates, your assigned guide, or a Rivian Service Team member, Rivian will send someone to your home to pick up your Rivian and take it to the closest Rivian Service Center.
Or, they will service the vehicle right there in your driveway. Most of Rivian’s service center vans are fully equipped to work on a Rivian EV.
The only reason they will have to take your Rivian EV into a physical service center is if all other efforts have been exhausted.
Third-Party Repair Shops
Rivian doesn’t actively list who these third-party options are. Rivian also encourages Rivian owners to exhaust all of the above before taking a Rivian into a third-party shop.
However, Rivian has partnered with a number of them and if Rivian’s problems can’t be solved with any of the above means, they will direct you to the nearest, third-party service center.
Its usually going to be up to you whether you can stand to not have your Rivian while it is transported to a Rivian Service Center or if you want to take it to a closer, third-party service center that is both partnered with Rivian and certified to work on Rivian EVs.
All Things Considered
If you have ever witnessed the construction of a new store in your area, you know it can take months to reach completion. Rivian has a lot of work to do before it has Rivian Service Centers that are easily accessible for everyone.
There are currently 40 Rivian Service Centers, with the vast majority located in large and densely populated metropolitan areas.
Rivian is aware that there is a lot of positive attention on their new EVs and they are endeavoring to expand their service centers as fast as possible.
Sure, Tesla is the face of the Electric Vehicle market but there’s no doubt that Rivian is a pretty cool product in its own right, especially if you like the idea of electric SUVs and off-road EVs.
As with every vehicle, you have to have service centers to keep Rivian EVs in top shape. But where can you find them?
The best way to track where new Rivian Service Centers are going to crop up is to check online job boards.
According to these job boards, you should expect Rivian Service Centers in Chicago, Los Angeles, New York, D.C., Vancouver, Seattle, and more.
Rivian is young, and as such, it’s still largely in the production phase. Rivian understands that there are existing service centers that cater to EVs and that will have to do until Rivian is seriously pushing product out onto the highways, working to add service centers of its own.
Known Rivian Service Centers
The Rivian R1T pickup and the R1S SUV were released in the fall of last year. As new as these products are, Rivian has already opened several service centers in the US.
As with everything new in technology, the big cities, and large metropolitan areas get first dibs.
The most well-known Rivian Service Centers are in Brooklyn (New York), San Fransisco (California), Normal (Illinois), Bellevue (Washington), and El Segundo (California).
It’s important that Rivian keeps up with the number of accessible service centers because Rivan is going to be the best when it comes to servicing a Rivian EV.
Anything other than that would be the same as taking your Harley Davidson to a Ford Dealership Service Center.
Sure, they may be able to work on it but why would you pick a First Class Journeyman Painter to work on your plumbing problem?
Rivian is operating under the most successful model it can, which is to open up new service centers as its product expands.
The problem that they have right now is the same problem that any new vehicle manufacturer has when they dip their toes in the shark-infested waters of the vehicle brands and manufacturing market.
If someone in Florida ends up with a brand new Rivian, where will they go to have it serviced?
Fortunately, Rivian is expanding and you will find a list of all of the current Rivian Service Centers, not including service centers that are currently under construction or listed as “on the way,” on Rivian’s own website.
What to Do if You Have No Local Rivian Service Center?
Fortunately, one of the great things about new technology is that there are many things that you can do with your Rivian by downloading updates and running vehicle diagnostics right from the Rivian app on your smartphone.
This sort of mobile service is known simply as, OTAs or Over-The-Air-Updates. When you purchase your first Rivian, one of the first things you need to do is download the Rivian app on your smartphone.
When your Rivian is parked at your house, it will connect to your home WiFi, assuming your signal is strong enough to reach the garage or your driveway, and upgrades or improvements are automatically downloaded. It’s just like your smartphone or your home computer.
These OTA updates include a number of things:
- The Rivian’s vehicle dynamics
- Range
- Battery Efficiency
- Thermal Management
- Battery Management Algorithms
Many of the issues that can potentially come up with a new Rivian will probably be taken care of by simply keeping the thing updated.
Rivian Mobile Technicians
Rivian is well aware that despite its service center expansions, many Rivian owners are not going to have easy access to these service centers. That’s where Mobile Service Technicians come in.
Fortunately, an EV battery system doesn’t require the kind of maintenance that you get with a combustion engine.
But that doesn’t mean nothing will ever go wrong. As a new Rivian owner, you will have 24/7 access to an assigned “Rivian Guide”
This Rivian Guide will be your go-to person for most of your concerns or issues with your new Rivian. Outside of the assigned guide, you will also have 24/7 access to Rivian’s Service Team.
With your Rivian app, onboard diagnostics are easy to determine and send to Rivian’s Service Team in just a few seconds.
Worst Case Scenario
Since Rivian Service Centers are few and far between (and will remain so for the foreseeable future), Rivian has come up with another way to service a Rivian that’s having issues.
If you have a problem with your Rivian and it cannot be solved via updates, your assigned guide, or a Rivian Service Team member, Rivian will send someone to your home to pick up your Rivian and take it to the closest Rivian Service Center.
Or, they will service the vehicle right there in your driveway. Most of Rivian’s service center vans are fully equipped to work on a Rivian EV.
The only reason they will have to take your Rivian EV into a physical service center is if all other efforts have been exhausted.
Third-Party Repair Shops
Rivian doesn’t actively list who these third-party options are. Rivian also encourages Rivian owners to exhaust all of the above before taking a Rivian into a third-party shop.
However, Rivian has partnered with a number of them and if Rivian’s problems can’t be solved with any of the above means, they will direct you to the nearest, third-party service center.
Its usually going to be up to you whether you can stand to not have your Rivian while it is transported to a Rivian Service Center or if you want to take it to a closer, third-party service center that is both partnered with Rivian and certified to work on Rivian EVs.
All Things Considered
If you have ever witnessed the construction of a new store in your area, you know it can take months to reach completion.
Rivian has a lot of work to do before it has Rivian Service Centers that are easily accessible for everyone.
There are currently 40 Rivian Service Centers, with the vast majority located in large and densely populated metropolitan areas.
Rivian is aware that there is a lot of positive attention on their new EVs and they are endeavoring to expand their service centers as fast as possible.
